---
title: 4 things you need to know about Easybee’s Virtual Receptionists
description: Easybee virtual receptionist takes care of incoming customer phone calls. Take advantage of these pro answering services today with out 15 day free trial.
---

[Learn with Easybee about business growth and much more ](https://blog.easybeereceptionist.com)

# [4 things you need to know about Easybee’s Virtual Receptionists](https://blog.easybeereceptionist.com/4-things-need-know-easybees-virtual-receptionists-0)

 Written by [Moises Hasbun](https://blog.easybeereceptionist.com/author/moises) | May 28, 2021 1:00:00 PM

Easybee virtual receptionists offer a valuable service for[ small businesses](https://easybeereceptionist.com/small-business/), especially those that are often off site with customers. When [plumbers, electricians or HVAC professionals ](https://easybeereceptionist.com/service-professionals/)can’t be in the office because they’re busy repairing a leaky pipe, faulty wiring or a broken furnace, Easybee’s team of virtual receptionists takes care of incoming customer phone calls. Here are four reasons to take advantage of these pro answering services today.

## **1. Save time and money.**

When you compare the cost of hiring a full-time receptionist to utilizing the services of Easybee, the choice is clear: **Easybee’s phone answering service is much less expensive than hiring a secretary with a full-time salary and benefits.** The average annual salary for a full-time receptionist is between $30,000-$40,000, while the one of the more expensive [Easybee plans,](https://easybeereceptionist.com/plans/) which includes 400 minutes per month, is priced at $199 a month.

## **2. Handle higher call volumes.**

This is important for businesses that can be inundated with phone calls during busy seasons. HVAC companies during a winter cold snap or realty offices during the spring and summer receive countless customer phone calls. Easybee’s virtual receptionists are trained to handle customer calls with [professionalism and efficiency.](https://blog.easybeereceptionist.com/blog/how-a-strong-virtual-receptionist-team-can-optimize-your-reputation-with-your-customers)

## **3. Say goodbye to missed calls.**

According to a survey published in [*Forbes* magazine,](https://www.forbes.com/sites/adrianalopez/2014/07/31/new-sexy-world-of-call-centers-help-small-businesses-increase-sales-significantly/?sh=77634250767b) *80% of callers who contact a business and reach voicemail won’t leave a message because they don’t believe it will ever be heard*. Even in a digital age of email and text messages, most customers who require a specific service prefer to speak to a real, live person to engage in a conversation, get feedback and ask questions.

When you’re operating your business day-to-day, missed calls equate to missed opportunities for new business. [Potential leads can be lost](https://blog.easybeereceptionist.com/blog/service-organizations-can-capture-leads-easybee-virtual-reception-answering-service), and callers who might have become new customers give up and take their business elsewhere. A virtual receptionist can mean the difference between a potential sale and future longstanding customer and someone that moves on to an area competitor.

## **4. Go beyond just answering phones.**

In addition to answering customer inquiries and responding to phone calls, Easybee can help your business run more efficiently and help increase profits. Other services Easybee provides to its clients include:

 

- **Appointment Scheduling:** Its professional receptionists will help manage your web-based calendar.
- Message Relaying and Call Forwarding: If an important call comes in for a member of your team that needs to be urgently addressed, virtual receptionists can forward it.
- **Order Processing:** If your business relies on incoming orders through a web-based interface, Easybee’s virtual receptionists can process those orders for you and help improve your business’s operating efficiency.
- **Lead Collection:** When inquiries come in from new customers, Easybee helps collect these leads for growing your customer base.

 

Whether you require a full-time receptionist or just need part-time help to cover busy months, [contact Easybee virtual receptionist services](mailto:mhasbun@easybee.buzz) directly to find out which [plan works](https://easybeereceptionist.com/plans/) best for your business.

 

 

 

[View full post](https://blog.easybeereceptionist.com/4-things-need-know-easybees-virtual-receptionists-0)

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