How Can Your Business Be Available 24/7 Without Working More Than 8 Hours a Day?

If you clicked on this blog, you are probably aware of the importance of having 24/7/365 availability for your business. If you stumbled on this blog by accident, you may be asking yourself “why do I want a business that is available 24/7/365? Let us start by highlighting the benefits of being available around the clock.

There used to be a time in which businesses opened and closed down at relatively the same time. Back in those days, commerce was also handled locally. Just like everything else, the internet then came and distorted all these unwritten business rules. Those businesses that flourished were the ones who caught on to this early and decided to use the internet to their advantage. Quickly, they started picking up clients across the state, across time zones, and even internationally. They also started advertising through Google Adwords, Facebook, and other channels that are turned on 24/7. This generated leads and business growth for them until they ran into the following bottle neck: handling incoming business at odd hours. This is where having a business available 24/7/365 proves its worth. Immigration attorneys started seamlessly handling calls from potential clients overseas. Media companies in the East coast were servicing clients in the West coast, three hours behind. Realtors were tackling leads on weekends, the days where their potential clients are more active. But, how do they do it?

The key to having 24/7/365 availability for your business without having to answer your phone at all times is to have someone do that for you. Staffing receptionists for 24/7 coverage is expensive but a virtual receptionist is a cost effective, and even better quality, alternative. Businesses that have leads coming in at all times, or have to care for clients that may be calling at odd hours, need a virtual receptionist to ensure a high level of customer service and to capitalize on potential opportunities.

Virtual receptionists typically work 24/7/365 and are no strangers to adapting to your schedule either. Receptionists can screen calls and deem what really is important and what can wait until the next day. Are you in New York and waiting from an important call from California? Let your virtual receptionist service know and they will reach you, even if it is 8 pm. Are you a realtor and a lead is calling about your listing on a Sunday as they strolled through the neighborhood? Let your virtual receptionist put the call through to you so you can close that sale. Your business holds a larger potential than what you can imagine. Increasing your business availability to 24/7/365 is the next step to begin unleashing it. What is best, you do not have to increase your work hours if you do so through the procurement of a virtual receptionist solution.

If you too are looking for a virtual receptionist for your business, consider Easybee’s virtual receptionist services. Easybee’s phone call reception service focuses on high quality call handling across several industries. At Easybee, we create protocols where operators receive the necessary information to know when to escalate calls and how to screen them. Easybee Virtual Receptionists will manage all the important calls and offer clients with best-quality service they need. Want to know more about how to develop your brand with Easybee?