Why You Should Use A Live Virtual Receptionist During the Holidays

The holiday season is a notoriously busy time for small businesses. Salons are booked solid for the weeks leading up to Christmas and New Year’s, plumbers and electricians’ phones ring off the hook with house call requests, and cleaning services schedule appointments with clients who want a clean and tidy house for their next holiday shindig.

Whatever industry you practice business in, hiring a virtual receptionist can ensure every client call is answered during this busy season. Here are five reasons hiring a virtual receptionist is a good choice for fielding calls during the holiday season.

Helps You Manage the Needs of Your Business

When temperatures drop during the winter months, an HVAC company’s business picks up considerably. To keep pace with the number of incoming calls and balance that with serving customers in their homes, a reliable phone answering service is an excellent solution. That way, when you’re repairing a furnace or servicing a hot water heater, Easybee is taking care of any other incoming calls to your business.

Customizable Plans

No matter how large or small your business is, Easybee virtual receptionists have customizable plans that are suitable for your needs. Pricing is based on how many minutes your business requires for monthly services. This allows for financial flexibility, and you’ll only pay for the services you need — daily or just a few times a week — plus you can upgrade or downgrade at any time. If none of the offered plans suits your needs, Easybee encourages you to make your own.

Never Miss a Message

A recent study from Forbes magazine indicated that 80 percent of callers sent to voicemail don’t leave messages because they don’t think they’ll be heard. Easybee helps rectify that problem by providing a remote phone answering service for your small business, ensuring every caller has the opportunity to speak to a qualified professional.

Ancillary Services

Easybee provides extensive services beyond just answering the telephone for real estate agencies, HVAC services and electricians. Their virtual receptionists also assist with:

  • Relaying messages
  • Scheduling appointments
  • Processing incoming orders

Cost Savings

When you compare the upfront costs of hiring a permanent employee versus utilizing a virtual receptionist like Easybee, the difference is clear. Hiring a full-time receptionist requires paying a salary and offering benefits, which could run somewhere between $35k-$40k per year. In contrast, Easybee’s monthly fees start as low as $59.

Whether you require a full-time receptionist to get you through the busy holiday season or think you might need help for a longer period, visit Easybee.buzz to find out how reliable virtual receptionist services can make crunch time easier for your small business.

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