You may already have an idea of the basics of a virtual receptionists’ tasks. But do you know how we make a true difference in the way your business handles time? Let us explore some of the guaranteed benefits our plans include as well as the impact they have on your time management.
Scheduling
As you may know, answering calls in real-time is a task hard to maintain. Therefore, scheduling has been a tried-and-true way to make sure you get to all your client’s needs over a specific period of time. However, even scheduling itself can be time-consuming as calls and inquiries can come at any time of day. That’s where we come into play. Our service ensures you focus on your day-to-day tasks without compromising efficiency, quality, or service. You can go about your day and performing all your scheduled tasks as we take in all incoming calls and scheduling those who needs to be scheduled. By scheduling, we can help you organize your personal calendar and availability, while effectively transmitting the commitment and quality directly to your clients.
Call screening
This is one of the most important and key aspects of buying time for your business. As you grow, the volume and way in which you are contacted are factors you must consider, and your answering service is the one that makes sure you are prioritizing the calls and messages you receive. Being able to avoid or demand certain types of calls is the best way you can filter and quickly detect matters that must be handled with urgency. You can also make sure calls are being sent to the correct people depending on the caller. And what a better way to do this than by having a real-time filtering service at your disposal anytime! This introduces our next element…
Live answering service 24/7
An answering service can guarantee a decisive factor for your business: availability. As a 24/7, 365-day service we make sure that your business is available all day, every day at any given time. This a crucial factor in your business’s performance. More availability correlates to capitalizing on more opportunities, whenever they may come. Don’t worry, you do not have to be awake at 3 in the morning if a lead comes in. We can simply schedule your client for a better time for you to call them back. They feel committed to your business because they have talked to a representative and you just capitalized on a lead you were not able to reach before.
Message taking
Detailed message taking is one of the most beneficial factors of an answering service. In and of itself, an answering service was originally created to take messages. At Easybee, we understand message taking is an art. Doing it right, is the key to ensuring you are getting a return for investing in an answering service. We ensure trustworthy and upbeat conversations that can not only help the construction of your brand but also help you manage and quickly take care of the tasks that our messages indicate. In addition to this, we provide bilingual services that can also help you reach more people in a quicker and easier way, providing reach and accessibility to a whole new community.
It is no secret that an answering service is a smart and effective tool that guarantees the best quality services for your business. And at Easybee we make sure that the common tasks and duties of a virtual receptionist go above and beyond efficiency and organization. This means you can get more work done and focus on the bigger aspects of your business, giving you the time and energy, you need to work on the growth and improvement of your business. Creating a rapport through an answering service with your clients is not just beneficial for your organization and time management, but it also means you are providing a full service capable of bringing attention to your client's needs at any given time. So, what are you waiting for? Want to make sure all of this is true? Start your plan or your free trial today and let us prove the amazing work we passionately do every day!
