The answering service industry was born in the switchboard rooms of big office buildings and hospitals. In a time before cellphones, voicemail boxes, or even beepers, professionals like Doctors needed to have an answering service to man the phones 24/7 and tend to any emergency.
As technology improved and with the era of the internet, typical work hours started blurring and the ability to launch a business’s reach nationwide became a necessity to stay competitive. As a result, different industries turned to the infrastructure of the answering services to be available longer hours and take in calls from anywhere.
Answering services also evolved from switchboards and are now capable of handling a wide array of tasks that generate a lot of value to different industries. An industry that is increasingly reaping these benefits is the legal industry.
When Easybee was born 5 years ago, we set out to tackle all industries. However, our flexibility to take on new challenges and handle tasks like scheduling, outbound calling and more, cemented us as a top option for lawyers. Before we knew it, our client base was growing with law firms of all sizes.
7 out of every 10 clients at Easybee are law firms.
At Easybee, we see this as a blessing and a responsibility to develop our operators to be the best virtual receptionists for lawyers.
We have instituted continuous capacity building programs for all operators that are constantly developing desired skills of virtual receptionists for lawyers. Easybee operators are continuously taught about the differences in legal fields, vocabulary, the structure of local judicial system, and more. This has made us a favorite option for lawyers looking for the best answering service for law firms.
If you are looking for an answering service solution that is specific, responsive, and conveniently priced, look no further than Easybee Answering Services. Our reputation across validated review platforms like TrustPilot and Clutch are a testament to the millions of calls we have processed and hundreds of satisfied customers that have used our answering service. Easybee’s client base is composed over 70% by law firms and their operators are constantly trained to better serve the legal industry. Easybee is the best virtual receptionist for lawyers.