Immigration law firms face many challenges, including effective call handling. Immigration lawyers have an important job; basic administrative tasks like answering phones, scheduling appointments, and taking messages can decrease productivity.
In addition, there is often a language barrier immigration lawyers face when answering calls. Handling diverse language needs is imperative for law firms dealing with immigration needs, and a legal answering service can help.
A legal answering service specializes in handling calls for law firms. They have the expertise to handle basic client inquiries, manage messages, and set appointments.
As the law firm, you set the parameters for what the legal answering service will provide your business to help you be productive. When you outsource call handling to a professional service, you reap the following benefits:
No more worrying about phone calls interrupting your train of thought or taking you away from clients. With calls answered 24/7, you can focus on your legal tasks.
Today’s diverse community means many callers may not speak English natively. Communicating in their native language may help them feel more comfortable and trusting of your services.
Leaving calls to voicemail or an automated system only pushes potential clients to your competitors. With a legal answering service handling calls 24/7, you'll never miss one and may increase your client load.
When clients know they will always have a human to talk to, they are more likely to be satisfied with your services. They know they'll either get answers to their questions or be routed to the proper party when they call.
A legal answering service for immigration law firms is essential to running a productive and efficient business. Trying to do everything yourself only leads to burnout, mistakes, and lost clients.
Letting a professional virtual answering service like Easybee help ensures all callers get the support they need, even in foreign languages.
Learn more about Easybee’s legal answering service and how it can help your business by taking advantage of our 15-day free trial!