Small Businesses

Three Reasons Why Small Businesses Need a Virtual Receptionist

When you’re running a busy small business, there may come a time when you’re in need of some extra outside help. Knowing you need help is the easy part, but knowing where to get it from is a different story. Hiring a full-time employee might be a good option, but it’s awfully time-consuming: The onboarding process can take months and include a slew of interviews, reference checks and salary negotiations. A more feasible option to cover your phone lines might be a virtual receptionist.

When it comes to home services, such as plumbers, electricians, and HVAC specialists, a virtual receptionist can be a tremendous asset. These home-service professionals are often engaged in customer-facing situations, whether it’s repairing a leaky pipe, fixing a furnace or installing new kitchen outlets, and they don’t have time to schedule appointments, answer the phone or complete administrative tasks.

That’s where Easybee virtual receptionists come in.

  1. Virtual Receptionists Save You Money.

    When you compare the cost of a virtual receptionist to hiring a full-time administrative assistant, the cost savings is significant. A professional administrative assistant requires paying a full-time salary, often with benefits, and this can total around $30,000 annually depending on the area.

    Easybee virtual receptionists, in contrast, provide reliable, professional virtual answering services at a low monthly cost that’s based on the number of minutes your business needs for virtual reception. Many small businesses are easily able to find an amount that fits their requirements and budget.

  2. A Virtual Receptionist Increases Productivity.

    When a professional, live answering service is handling customer calls, inquiries and billing concerns, you can focus on doing what your business does best for your customers while the administrative tasks are handled in the background. Happy customers who feel taken care of mean your business is more likely to succeed.

    Whether you’re on the fence about hiring a virtual receptionist or you’re ready to take the leap, you can count on Easybee’s virtual receptionists to provide professional, efficient phone answering services for your growing small business.

  3. Virtual Receptionists Are Used on an As-Needed Basis.

    Easybee’s virtual receptionist services are flexible and based upon how much time your business needs to be spending on the phone answering calls and assisting customers. Easybee’s plans start at 50 minutes a month and increase to 400 minutes a month, or you can customize a plan to your exact specifications. Easybee helps your business run more efficiently, so you can focus on providing excellent customer service.

 

 

 

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