When it comes to managing your business calls, reliability is crucial. At Easybee Answering Services, we’ve seen firsthand why Google Voice might not be the best option for businesses relying on professional answering services. While it might seem appealing due to its low cost, it often ends up being a less effective choice.
Why Google Voice Falls Short
Google Voice is a free service, and while that might sound tempting, it comes with significant drawbacks. One of the primary issues is its inconsistent call forwarding. Sometimes calls are redirected properly, but other times they don’t forward at all. This unreliability means some calls might go straight to Google Voice Mail, while others may disappear completely.
Moreover, Google Voice's primary function is to feed its AI with your voicemail data, which can be problematic if you're using an answering service. This is because the data that Google Voice collects is valuable for their voice recognition technology, and using an answering service means they lose this advantage.
Better Alternatives for Your Business
To ensure your business calls are handled efficiently, we recommend considering more reliable providers such as RingCentral, Grasshopper, Verizon, T-Mobile, and AT&T. These options offer robust features and dependable service, making them a better fit for businesses that need seamless integration with answering services.
If you’re currently using Google Voice and are concerned about maintaining your current number, don’t worry. You can port your Google Voice number to a new provider without losing it.
