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    Insights of today’s industries

    Best Practices for Virtual Receptionists

    Working at a phone answering service, it's a good idea to review best practices for effective call handling from time to time.

    Insights of today’s industries

    7 Phone Etiquette Tips for Virtual Receptionists

    Your mannerisms, tone and facial expressions could mean the difference between a satisfied customer in an Answering service. 7 tips for phone...

    Business growth

    3 Ways Smiling Impacts Phone Calls

    Is that just something people say without any real proof, or does it really impact the outcome of the phone call?

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