As a lawyer, your clients expect service on demand, even outside regular business hours. But how can you satisfy this expectation without sacrificing your current responsibilities, personal life, and your staff's well-being?
The answer is an after-hours answering service that specializes in lawyers and law firms, providing clients with what they need and capturing more clients.
Why Law Firms need Round-the-Clock Availability
Lawyers provide an invaluable service to their clients, and sometimes clients need those services outside of regular business hours because legal issues can be unpredictable. When clients need immediate attention, the last thing they want to face is a voicemail or an endlessly ringing phone.
Not responding to a client's needs immediately can hurt your law firm's reputation, making it harder to build your desired business.
The legal industry is one of the most competitive industries, as clients have hundreds if not thousands of options when searching online.
Offering 24/7 service gives your law firm a competitive edge over firms that only operate during regular business hours, relying on voicemail to handle calls outside of business hours.
In addition, if you operate in a different time zone than your clients, you must be able to provide service within the client’s time zone. For example, if your headquarters are based in Europe, but your clientele is in the US, you must have representatives available to help your clients during business hours.
The Benefits of 24/7 Availability
Connect with More Clients Like Never Before with Easybee
Easybee is an after-hours answering service, answering calls 24/7 for law firms like yours. With our reputable receptionists answering your phones, you’ll improve client satisfaction and retention, get more clients, and improve your company’s overall productivity and efficiency.
Contact Easybee today to learn how you can improve your law firm's reputation and get more clients and more referrals simply by offering 24/7 availability to your clients.
Easybee makes it easy to connect with clients 24/7 while saving money. Each client will receive personalized service, allowing you to enhance your firm's efficiency and increase your bottom line.
If you're ready to learn more about how a legal phone answering service can help your law firm grow while saving money, we offer a 15-day free trial to help you see, without commitment, how easy it can be.
