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As a business owner, you likely receive many sales calls. It’s not the number of sales calls you receive that help your business, though. Find out...
Customer satisfaction and delight are related, but you always want to cross into the ‘delight’ category
Client referrals are the backbone of your business, and it all starts with the level of customer service you provide existing customers
Phone etiquette is one of the most important pillars of customer service. Even though you aren’t face-to-face with customers, it’s just as important.
Leads are integral to making your business grow. You need more leads to reach that next level, even if you have loyal customers
As a business owner, you likely receive many sales calls. It’s not the number of sales calls you receive that help your business, though. Find out...
Customer satisfaction relies on your business answering phones promptly and providing customers with the answers they need.
In this article, we visit 4 reasons why a virtual receptionist service can help you improve your bottom line.
Anyone can answer phones, but it takes a skilled professional to be a successful virtual receptionist.
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