Business growth
How to Convert Customer Satisfaction to Customer Delight
Customer satisfaction and delight are related, but you always want to cross into the ‘delight’ category
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Business growth
How Can You Increase Client Referrals For your Small Business
Client referrals are the backbone of your business, and it all starts with the level of customer service you provide existing customers
Moises Hasbun
Dec 16, 2022
Business growth
4 Tips for Successful Phone Etiquette for Small Businesses
Phone etiquette is one of the most important pillars of customer service. Even though you aren’t face-to-face with customers, it’s just as important.
Moises Hasbun
Dec 14, 2022
Business growth
3 Ways You Can Use a Virtual Receptionist to Generate More Leads for Your Business
Leads are integral to making your business grow. You need more leads to reach that next level, even if you have loyal customers
Moises Hasbun
Dec 8, 2022
Business growth
Why are Sales Calls Important and How Virtual Receptionists can Handle Them Successfully
As a business owner, you likely receive many sales calls. It’s not the number of sales calls you receive that help your business, though. Find out...
Moises Hasbun
Dec 7, 2022
Business growth
What Are the Elements for Customer Satisfaction
Customer satisfaction relies on your business answering phones promptly and providing customers with the answers they need.
Moises Hasbun
Dec 6, 2022
Business growth
4 Reasons that Virtual Receptionists Increase Your Profits
In this article, we visit 4 reasons why a virtual receptionist service can help you improve your bottom line.
Moises Hasbun
Nov 25, 2022
Business growth
How to Train Virtual Receptionists to Take Calls from Various Industries
key elements that allow us to answer calls from different industries with exceptional customer satisfaction.
Moises Hasbun
Nov 24, 2022
Business growth
3 Skills Virtual Receptionists Should Have Besides Answering Calls
Anyone can answer phones, but it takes a skilled professional to be a successful virtual receptionist.
Moises Hasbun
Nov 23, 2022
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